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Connecting to a Chemistryfs3, Chemhome, or another server in Windows

If you are using wifi, make sure to start WiscVPN. Instructions for connecting can be found here.

1. Use 'Windows Explorer.' (Irelyn and Andrew's Favorite)

Explorer is the window you see when you have any folder open, whether it be 'My Computer' or any other directory. Type two backslashes (i.e. \\) and then the name of the server you are trying to access. For example, if you want to access chemistryfs3, type \\chemistryfs3 into the field and hit enter.

NOTE: If you are not connected to the building wired network, you will have to type the full domain name of the server:

For example, to access chemistryfs3, enter \\chemistryfs3.chem.wisc.edu.

            to access chemhome, enter \\chemhome.chem.wisc.edu.

            to access chemfiles, enter \\chemfiles.chem.wisc.edu.

NOTE: If connecting from home outside of the building, you will be asked to sign in with your chemistry credentials. Make sure to put them in this format: CHM_DEPT\username

After you connect, you can click and drag "chemfiles.chem.wisc.edu" from the navigation bar to your Desktop or the Quick Access section to the left to create a shortcut.

 

2. Use the 'Run' command prompt.

You can call the 'Run' command prompt easily in two ways: you can open the start menu and click 'Run' or simply press the Windows key (in the lower right and lower left portion of your keyboard normally) and the letter R at the same time. If you are using Windows Vista or Windows 7, you won't see a 'Run' button in the start menu; simply type run in the text field at the bottom of the start menu and the dialog will appear. In the 'Run' window, type two backslashes (i.e. \\) and then the name of the server you are trying to access. For example, if you want to access chemistryfs3, type \\chemistryfs3 into the field and hit enter. NOTE: If you are connected to the internet via wireless connection, you will have to type the fully qualified domain name of the server. For example, to access chemistryfs3, enter \\chemistryfs3.chem.wisc.edu. Some additional servers are listed above. A new window should appear shortly asking you to log in, and, after verification, you will be able to access the server.

 

 

3. If you access the resource often, you can map the network location as a drive. 

Again, pull up an instance of Windows Explorer (you can do this by simply double clicking on My Computer). At the top of the Explorer window, click Tools, then Map Network Drive.

In the next window that pops up, choose whatever drive letter you want to be associated with the server that you want to connect to. Then, in the next text field, enter the network location you want to be mapped as a drive, as described above. NOTE: For security reasons, some network locations cannot be mapped. If you are having trouble mapping a network drive, contact a CompHelp technician and we will assist you.

 

NOTE: If you are not connected to the building wired network, you will have to select "Connect using different credentials" and type your username in like this: CHM_DEPT\username

The options of Reconnect at logon and will not affect the network's accessibility. Click 'Finish.' When the operation is complete, the network location will appear in 'My Computer' with the drive letter your previously specified.

NOTE: You must specify a folder if you are mapping a drive, for example you can't just use \\chemfiles.chem.wisc.edu, you must use \\chemfiles.chem.wisc.edu\Busoff or similar

 

Troubleshooting

If you can't connect to any of the network files, try the following steps:

  1. Double check that you are connected to the VPN
    1. ​If you restart your computer, you will need to reconnect to the VPN
    2. Use your NetID to connect to the VPN
    3. Follow these instructions (Windows) or these instructions (Mac) to install and connect to the VPN
  2. ​Double check that you are using your chemistry credentials when asked to sign in to the server, not your NetID (they might be the same)
  3. Double check that you are entering your username in this format: CHM_DEPT\username (ex: CHM_DEPT\bbadger2)
  4. Enable SMB1
    1. ​Press the Windows key on your keyboard and search "Turn Windows features on or off"
    2. Check the box next to "SMB 1.0/CIFS File Sharing Support"
    3. Restart your computer
  5. ​Delete your credentials
    1. ​Press the Windows key on your keyboard and search "Credential Manager"
    2. Select "Windows Credentials"
    3. If there are any Windows Credentials for the server you are trying to connect them, click them and then click remove
    4. Restart your computer
  6. ​If none of these steps fix your problem, please send an email to the Comphelp Team at comphelp@chem.wisc.edu